1. Introduction
These Terms & Conditions govern your use of touristvisaoman.com, operated by Al-Khair Travels & Tourism.
By accessing or using our website, you agree to comply with these terms.
2. Services Provided
We act as an independent visa assistance agency, facilitating online visa applications for Oman.
We are not a government website, but we work with authorized Omani channels to process applications.
3. Application Processing
- All applications are reviewed before submission.
- Approval or rejection of any visa is solely at the discretion of the Oman Immigration Authority.
- We cannot influence or guarantee visa approval.
- Typical processing time: 1–3 business days, but may vary based on government workload or additional verification.
4. Accuracy of Information
Applicants must ensure that all details submitted are accurate and match their passport.
Al-Khair is not responsible for rejections or delays caused by incorrect or incomplete information.
5. Fees and Payments
- All service fees are displayed clearly before payment.
- Payments must be made securely via our online payment system.
- Fees include visa processing and service charges.
- Once an application has been submitted to the authorities, the service fee is non-refundable, even if the visa is refused.
6. Refund Policy
Refunds are only available if:
- Payment was charged twice by error, or
- The application could not be processed due to technical issues before submission to immigration.
Refund requests can be sent to 📧 info@touristvisaoman.com with proof of payment.
7. Limitation of Liability
Al-Khair Travels & Tourism is not liable for:
- Delays or rejections by Omani authorities
- Losses arising from incorrect information provided by the applicant
- Any indirect or consequential damages resulting from using our website
8. Intellectual Property
All content on this website (text, graphics, logo, layout) is the property of Al-Khair Travels & Tourism and may not be copied or used without permission.
9. Governing Law
These terms are governed by the laws of the Sultanate of Oman.
Any disputes will be subject to the jurisdiction of Omani courts.
10. Contact
For questions or concerns regarding these Terms, please contact:
📧 info@touristvisaoman.com
📞 +968 94032762